Information
Verse Belts Shipping, Returns & Warranty Policy
Shipping & Returns
Overview
At Verse Belts, we want you to be completely satisfied with your purchase.
If you are not 100% satisfied with your Verse Belt, you may return it within 30 days of purchase. The customer is responsible for return shipping costs.
To qualify for a refund, the returned product must:
- Be in the same condition in which you received it.
- Be in resellable condition.
- Include the original packaging.
- Include your order number with the return.
Refunds will be issued for the value of the returned product. Original shipping costs are non-refundable.
Exchanges
Products may be exchanged within 30 days of purchase. Customers are responsible for shipping costs associated with exchanges.
Please include your order number with any return or exchange so we can process it as quickly as possible.
Return Address
Returns can be sent to:
Verse Belts
[Return Address]
[City, State ZIP]
Please contact us before sending a return if you have questions about the process.
Warranty Policy
Our Guarantee
Verse Belts are made to be worn and enjoyed. Please take care of your belt and treat it like something you invested in — with a little care, it should provide you with plenty of use.
Verse Belts products come with a 30-day limited warranty against defects in materials and workmanship.
This warranty is intended to cover manufacturing defects. It does not cover damage caused by accidents, misuse, improper care, normal wear and tear, or loss.
Warranty coverage is determined at the discretion of Verse Belts. We want you to be happy with your purchase and will do our best to take care of legitimate warranty issues.
If your product is determined to be covered under the warranty, Verse Belts will replace the product at no cost.
Examples of Damage Not Covered Under Warranty
The following are examples of issues that are generally not covered under the limited warranty:
- Damage caused by misuse or improper handling.
- Damage caused by accidents.
- Normal wear and tear.
- Damage caused by excessive force or improper use.
- Lost or stolen products.
- Cosmetic damage that does not affect the product’s functionality.
- Damage caused by alterations or modifications to the product.
Warranty Claims
Photos are required for all warranty claims.
To submit a warranty claim, please email warranty@versebelts.com and include your order number, a description of the issue, and photos of the product.
For additional assistance, please contact support@versebelts.com.
For more information, please get in touch with us at: info@versebelts.com
For all other inquiries, please get in touch with us at: contact@versebelts.com
To contact for returns: returns@versebelts.com
Email: returns@versebelts.com
Subject line: Return Request – Order #[order number]
Include:
- Full name
- Order number
- Item being returned
- Reason for return
- Photo if damaged or defective
Please include your order number, a description of the issue, and clear photos showing the damage or defect.
We will review your claim and let you know whether the issue qualifies for warranty coverage and what the next steps are.
Please take care of your Verse Belt, and it will take care of you.